Heating & Plumbing Services
Quality workmanship.
Always on time, always a smile.
Engineers with big personality and best in class service for all your heating and plumbing needs. Based in Hook, we work throughout Hampshire, Berkshire and Surrey.
Rest assured you’re in the safest of hands: we were recently finalists in Britain’s Top Trades-person 2017 and in the shortlist for the Heating & Ventilation Awards 2018.
"We’re so confident you will be delighted with our service, that you will get a 12 month guarantee on any work completed by us"
Leaking overflow fixed
“Scott diagnosed the problem and the fixed the fault promptly”
Customer in Wokingham “Scott diagnosed the problem and the fixed the fault promptly”
Boiler service, replacement hot water valve and replacement radiator.
“We have used Scott and his team in the past and cannot recommend them enough. They are friendly, polite, tidy and take pride in their work.”
Customer in Hook “We have used Scott and his team in the past and cannot recommend them enough. They are friendly, polite, tidy and take pride in their work.”
New valves on radiators
“Very pleased with the work done. Thorough and left clean and tidy”
Customer in Hook “Very pleased with the work done. Thorough and left clean and tidy”
Reposition of replacement radiators.
“Excellent job, very happy.”
Customer in Yateley “Excellent job, very happy.”
Boiler service.
“Following on from the excellent work Scott did on installing our boiler last year where he went above and beyond to fix the mistakes the builders of my house had inflicted on me, he just serviced the boiler. He did this in a very timely fashion and explained what he was doing as he did it. His customer service as per normal was great. I have recommended Scott to friends.”
Customer in Basingstoke “Following on from the excellent work Scott did on installing our boiler last year where he went above and beyond to fix the mistakes the builders of my house had inflicted on me, he just serviced the boiler. He did this in a very timely fashion and explained what he was doing as he did it. His customer service as per normal was great. I have recommended Scott to friends.”
Replacement central heating boiler, hot water cylinder and associated controls and valves.
“I rate this tradesman very highly as can be seen from my scoring. Mr Clarke visited my home, quoted for the work we discussed and emailed a detailed breakdown to me whilst still at my home. Subsequently I requested additional work which was costed and emailed within 30 minutes of the request. The work was scheduled in approx 3 weeks hence, Mr Clarke arrived exactly on date and time. I am certainly impressed by the quality, care, cleanliness and attention to detail afforded to the work undertaken. Mr Clarke is a finalist in the countrywide tradesman of the year competition. I wish him every success.”
Customer in Hook “I rate this tradesman very highly as can be seen from my scoring. Mr Clarke visited my home, quoted for the work we discussed and emailed a detailed breakdown to me whilst still at my home. Subsequently I requested additional work which was costed and emailed within 30 minutes of the request. The work was scheduled in approx 3 weeks hence, Mr Clarke arrived exactly on date and time. I am certainly impressed by the quality, care, cleanliness and attention to detail afforded to the work undertaken. Mr Clarke is a finalist in the countrywide tradesman of the year competition. I wish him every success.”
Boiler serviced, repair to outside tap, fix toilet.
“Boiler and tap were easy. Our toilet is/was a bit of a nuisance to us all (I don't like the system anyway)! A corroded part was taken away to be matched and replaced - only to find there was another part of the flushing system that needed replacing. So poor Scott had to find another part and return. Very happy with the result. Have had Scott here before and always happy with his honesty and expertise - and ability to fix difficult things!”
Customer in Hook “Boiler and tap were easy. Our toilet is/was a bit of a nuisance to us all (I don't like the system anyway)! A corroded part was taken away to be matched and replaced - only to find there was another part of the flushing system that needed replacing. So poor Scott had to find another part and return. Very happy with the result. Have had Scott here before and always happy with his honesty and expertise - and ability to fix difficult things!”
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Our Approach to heating & plumbing
Having an engineer in your home can be a daunting prospect for the best of us. No matter how friendly they are, it doesn’t get over the fact you’re practically strangers! Not to mention the thought of dusty boots and loud noises overrunning the place…
The thought of having to call out a tradesperson can become a headache all on its own. That’s why Bryn and I have gone the extra mile to make sure our approach puts your mind at ease:
Before we crack on with any work, we’ll make sure you’re in the loop.
If we’re there because something is broken, we’ll take the time to explain exactly what the problem is, how we plan to fix it and why we recommend a certain solution over any others.
If we’re there to install something new, we’ll make sure you know precisely how it will affect your day-to-day life before we get to work and fill you in on any alternatives worth considering, too.
We’ll provide a fully itemised quotation before we get down to work so you know exactly where the money is going.
Once we’re done, your invoice will include a plain-speaking explanation of the works carried out.
We take particular care when it comes to protecting your day-to-day life from disruption. You’ll know exactly when to expect us and who will be coming.
We’ll take our shoes off and lay out dust sheets from the doorstep all the way through to where we’ll be working, making sure your belongings are covered or safely out of the way before we do anything else.
If you ever end up without heating while we work, you won’t need to feel the cold! We bring fan heaters with us to make sure you stay comfortable.
At the end of any working day, we pack everything up and leave your home exactly as we found it (hoovering and all!) so you’ll not have to worry about the house being left like a bombsite. Yes, we’ve heard the horror stories!
Needless to say, we continue to change the trades person stereotype, one happy customer at a time.
Give us a ring on 01256 760 617 today if you need our help.
